I am nothing less than completely satisfied and impressed with the wonderful service we received from National Floors Direct. I first heard about National Floors Direct from their television ads, and was then told by a close friend how great of a job they did carpeting her home. Before calling National Floors Direct, I did quite a bit of research looking into flooring options with other home suppliers and flooring companies, but was discouraged by the high prices and long installation waits that I found. I also talked with friends who had had new flooring installed, and was a bit overwhelmed when I heard about the bad experiences they had had with other companies. When I contacted National Floors Direct, I spoke to a highly professional, pleasant, and understanding representative who was happy to answer all of my questions and go over all of my flooring options. I had no idea that National floors Direct offers so many types of carpet, hardwood, and laminate flooring!
When speaking with several National Floors Direct representatives and salespeople, they explained the qualities of each type of hardwood flooring and helped me relate those features and qualities to what I would need in my home. After many informative discussions, I decided to go with a new oak floor for my dining room to give that area a facelift and bring out its true potential. The National Floors Direct installers came to my house on time and ready to do their job quickly and well. They were so polite and pleasant, and didn’t mind my asking them more questions about how best to maintain my new flooring. My new floor was ready before I knew it, and I swear that the installers left the place cleaner that it had been before they got there.
I absolutely love my new dining room floor, and my family does too. Our new oak floor is a beautiful addition to our dining room, and we were able to install the flooring without sacrificing our budget. In fact, with all the money we saved by going with National Floors Direct, I was able to add new curtains and décor to the room. Now, every time we have a meal in our dining room, I forget we’re at home and think we’re out at a restaurant. We have also entertained guests several times in the past few months we’ve had the new floor.
Looking ahead to future projects in my home, I’d like to install carpet throughout the first floor, and I feel that I’ve already done half the work by knowing that I’ll be hiring National Floors Direct to do the job. I’m already looking forward to the quality service I know I’ll receive, and an end result just as beautiful as my new dining room. Thank you National Floors Direct for helping my family rediscover our dining room, and a big thank you in advance for the great work I know you’ll do on my upcoming carpet needs.
Andrea M., Kensington, MD
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